From April 15, 2021
to May 07, 2021
Customer Service / Logistic
As soon as possible
Permanent - Full time
1 to 3 years
5 days a week, 40 hours per week
Based on experience
Competitive social benefits
Our Customer Service/Logistics department is looking for a versatile individual to join our growing team as a Logistics and Customer Service Advisor. Reporting to the Supply Chain Manager, the Logistics and Customer Service Advisor is the primary point of contact with our customers. The successful candidate will focus on all aspects of customer satisfaction as well as complete order management.
We are looking for an enthusiastic individual who can handle a high volume of orders, find unique ways to address customer complaints and concerns, foster positive customer relationships and perform administrative tasks. The successful candidate for this position will be proficient in the company's high standards of customer service and have a good knowledge of the products to provide prompt and accurate assistance to customers.
The Logistics and Customer Service Advisor is responsible for ensuring that customer commitments are met and that the flow of information related to orders is controlled. He/she ensures that the contractual commercial conditions negotiated with the customer are implemented and respected. He/she is also responsible for creating various reports and participating in the optimization of operations.
Tasks associated with this position also include, but may not be limited to:
Lallemand is a privately held Canadian company, founded at the end of the 19th century, specializing in the development, production and marketing of yeasts and bacteria. The company is comprised of 11 major business units, each focused on specific applications of yeast and bacteria, with activities throughout worldwide. Administrative offices for the parent company are in Montreal, Canada. Today, Lallemand employs more than 4500 people working across more than 45 countries, on 5 continents.
Yeast, bacteria, mushrooms: micro-organisms have always lived in harmony with plants, and they are now being recognized for their many agricultural benefits. As an international specialist in micro-organisms, Lallemand Plant Care carefully selects strains for agricultural use, in order to improve plant nutrition, health, and productivity.
Joining the Lallemand Plant Care team means collaborating with people who work passionately to de-velop sustainable, efficient, and clean solutions for agriculture professionals, green spaces, and the forestry sector. We are regularly looking to recruit new talent across the globe to help support our commercial, logistical, marketing, production, and research and development efforts.
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