Cookies and Privacy policy

This Cookie and Privacy policy applies to all information collected through and processed in connection with this website owned by Lallemand Inc. Lallemand Inc respects your privacy and by this Privacy policy wished to inform you of its practices with respect to the collection and use of information of visitors to this website. Lallemand may need to update this Privacy policy as it adds new features or new functionality to this website. Therefore, Lallemand reserves the right to update or revise this Privacy policy, at any time and without prior notice by posting the revised Privacy policy on this website.


Lallemand shall only store so called “cookies” on your computer when you have provided us with your consent by clicking on the appropriate button(s) during your visit of our website. Cookies are small text files that the website stores locally on your computer. Cookies allow us to recognize your computer the next time you visit us. By doing so, Lallemand is able to improve user-friendliness of the website and to adjust the website to your needs. Most Internet browsers are set to accept these cookies automatically.

Some cookies on this website are essential, and the site will not work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links. We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. If you are not happy with this, you may use your browser settings to remove cookies from your computer. For that you my take the following steps:

For example, in Internet Explorer 11:

  • Click “Tools” and then select “Internet Options”
  • On the “General” tab, under “Browsing History,” click the “Delete” button
  • On the pop-up, select the box next to “Cookies”
  • Click the “Delete” button

You may also decide to block cookies by taking the following steps .For example, in Internet Explorer 11:

  • Click “Tools” and then select “Internet Options”
  • Click the “Privacy” tab at the top of the window
  • Move the slider up or down to indicate the rules you want to apply for blocking cookies

However, if you choose remove cookies, you may not be able to use some interactive features of this web site that depend on cookies.

The type of information we collect as a result of a cookie is specific to your computer and may include the Internet Protocol (IP) address, the date and time you access our website and what parts of the website are visited. We collect the foregoing information to monitor the usage and usefulness of our website, for statistical purposes and to send you information about our company and our (new) products and services, which suit your interest.

Collection of personal information, purpose and recipients

Lallemand may also collect personal information when you provide it (e.g. name, address, postal code, city, phone number and e-mail address), through registration, completion of forms or e-mails, as part of an order for products or services, inquiries or requests or other situations in which you have chosen to provide personal information to us.

Your personal information shall be processed for the purposes of: i) the realization of any agreement between you and Lallemand ii) fulfilling a request from you for information or advice iii) meeting statutory or other legal requirements iv) providing you with an optimal service v) sending you information about our company and our (new) products or services which suit your interest or, vi) giving you a privileged access to technical and scientific information related to our products.

In no event will your personal information be transferred to third parties including but not limited to direct marketing purposes. However, Lallemand is a global organization doing business in many countries and we may transfer your personal information across national borders for the purposes described in this Privacy policy. Our headquarters are in Toronto, Ontario province, Canada. Our Web servers and databases are located in Montréal or in other countries and the information on these servers and databases may be accessed by our staff (or staff of our service providers) located in other countries where they have a “need to know”. Different countries have different privacy laws and requirements, and some, including the United States, provide less legal protection for your personal information than others. Please know, however, that no matter where your personal information is collected, used, transferred or stored, if it was collected through our websites, it will be processed in accordance with this Privacy policy.

Linked sites

Please be aware that our Privacy policy does not apply to other websites, also:

  • if you access these other sites using a link on our website; or
  • if you link to our site from another website.

Right to object / access / rectification

At all times you can request access to and/or rectification and/or deletion of your personal information if such information is incorrect or irrelevant for the mentioned purposes. For these purposes please send us your request for access, correction or removal of your personal data to In your request, please make clear what information you would like to have changed, whether you would like to have your personal information suppressed from a Lallemand database or otherwise let Lallemand know what limitations you would like to put on Lallemand use of your personal information. We will try to comply with your request as soon as reasonably practicable.

Retention period

Lallemand will not retain the personal information that is obtained through this website for longer than necessary, unless there are compelling reasons or other legal obligations to retain the personal information for a longer period.

Security of your personal information

Lallemand uses reasonable organizational, technical and administrative measures to protect personal information under Lallemand control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with Lallemand is no longer secure (for example, if you feel that the security of any account you might have with Lallemand has been compromised), please immediately notify Lallemand of the problem by contacting Lallemand at: